Birmingham City Council

Large Items Collections

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Overview

It is important that you read ALL of the information on this page before you book a collection.

Service Changes Effective 1st April 2014 - Bulky Waste Collections are now chargeable

From the 1st April 2014 all collections of bulky waste became chargeable. The charge covers the collection of up to six bulky items.

Telephone requests to the Contact Centre will be charged at the standard rate of £25.00 per collection. However, there is a £2 discount off the full price for customers who book the service though our website at a reduced cost of £23.00.

As an alternative, you can take items to your local Household Recycling Centre for disposal. There is no charge for this service. Alternatively, you can find out more information about organisations that may be able to assist you with recycling your unwanted items. Please follow the external web links below.



Important Collection Information

You must specify all items to be collected when you make your collection request. We will NOT collect any items left out for collection that are not listed on the collection crew's worksheet.

Please leave all items at the front of your property as close to the road as possible, in an easily accessible and visible place. Do not leave items on the footpath or on a public highway. The collection crew must be able to access the property and remove items safely. Please note that if items have not been presented correctly, or are too dangerous to handle (no sharp edges, points etc), or are unsafe to transport, then they will not be collected.

We will NOT collect the following items:

  • Any type of garden waste, including tree branches, bushes, shrubs etc.
  • Our refuse collectors can’t take large items along with your normal, non-recyclable household rubbish
  • Broken glass panes (unless securely boxed or wrapped and clearly marked)
  • Sheds
  • Boilers
  • Trees
  • Gas canisters
  • Soil
  • Rubble and building waste
  • Asbestos

Collection of Black Sacks

Please note: If you are booking a large item collection for black bags, the maximum amount that can be requested per individual appointment is 18. If the collection contains a mix of black bags and separate items it's important to remember; 3 black bags = 1 item. A maximum of 6 items per appointment is permitted.

The same rules apply regarding the contents of black bags. Unsuitable items for example, anything from the list above. Sacks filled with items that have not been presented correctly, are too heavy, or are too dangerous to handle (no sharp edges, points etc) will not be removed.

Other Information

We collect most things in a compaction vehicle, so items like bricks and gas bottles would create problems. Large items such as trees and sheds can't be handled easily by the two-man crew. But you can take these materials to your Household Recycling Centre for disposal.


How many Items per collection Charge
Maximum of 6 £25.00 per collection (£23.00 if booked via website) Payable by credit or debit card. Use the Book Large Items Collection button above to request a collection.
No limit on number of items for collection Minimum charge of £143.45 but this will vary dependant on the number of items for collection and their potential weight. Contact the Commercial Waste Team.

If you wish to pay for this service by card, please have your details to hand. We accept the following:

MasterCard Debit MasterCard, Visa, Visa Debit, Maestro, Solo
payments powered by RBS WorldPay

If you do not want to pay for a collection, you can still take items you want to dispose of to a Household Recycling Centre or arrange fo a registered waste carrier to take them away.

Reuse

For all collections, we would encourage you to consider whether there is a better use for your unwanted goods other than sending them to landfill. They could be used by someone else, or could be recycled or repaired. For more details see the external links below.

These changes are being introduced to ensure fair and equal access for all our residents. Many other Local Authorities make a charge for every collection.

Collection

We will advise you of the date we will be collecting your items once your request is accepted.

  • Collections will normally happen between 6am and 3pm.
  • Please leave all items out by 6am on the day of collection.The earliest you can put your items out is the night before – please don’t leave things out any earlier than this.

Special Assistance for the elderly and infirm or disabled

An assisted service is available for people who are elderly and infirm or those with a physical disability. We cannot enter your property but can arrange to pick items up from immediately outside the property e.g. front door or side door if accessible. If you require an assisted collection please click 'Yes' under the assistance section in the form above



Essential Information
  • As well as the Large Item Collection service, there are other ways of disposing of your unwanted bulky household items such as taking them to your local Household Recycling Centre.

  • A refund will only be completed if the collection has been cancelled at least 2 clear working days (working days being Monday-Friday) before the collection date. If the request is made outside this period the appointment will still remain chargeable.

    For example - if your collection date is on a Friday, you must cancel by the Tuesday before.

    Please ensure that you understand and agree to this before making payment.

    If you require a refund please use our service specific enquiry form. All requests are dealt with on an individual basis, and will be investigated by one of our officers. We may have to contact you to ask for further information about your request before a decision is made.

  • The switchover to digital TV for households in Birmingham will take place in September 2011.

    From this date people using televisions that still use the old analogue signal will have to buy a new digital TV, or upgrade their existing set to receive digital signals, through a digital set-top box, satellite, or cable.

    For residents considering buying a new television there are a number of options available to for its safe disposal:


    “Not far off 100 per cent of a typical television can be recycled – which is very positive. However, if people can reuse their old TVs instead of throwing them away, that would be even better.”

    All TVs and monitors taken to the HRCs are sent to Darlaston for recycling. The hazardous materials are safely removed and recycled and then the monitors are stripped for components. The monitors are then shattered to allow raw materials like plastic, glass and metal to be recycled.


    For more information on the digital switchover, visit www.digitaluk.co.uk or call 08456 505050.

Frequently Asked Questions
    • We collect most things in a compaction vehicle, so items like bricks and gas bottles would create problems. Large items such as trees and sheds can’t be handled easily by the two-man crew. But you can take these materials to your Household Recycling Centre for disposal.

    • Fridges and freezers contain CFC gases which destroy the ozone layer when released in to the atmosphere. We incinerate most bulky waste but we take fridges and freezers to a separate facility, where the CFCs are removed before the metal is recycled.

    • Having a limit lets us maximise the number of collections we can make in one day. Before we had a limit, some residents would do house clearances and leave everything out for the council to collect, which often tied up a crew on one property all day. A limit of six items makes the service fairer, more efficient and more cost-effective.

    • You can arrange for multiple collections of six items until everything has gone. The first collection of 6 items or less will be delivered free of charge, any further collections will be chargeable as detailed in the overview.
    • Front collections are usually easier and therefore more efficient. It avoids problems such as locked gates or garages and no-one home to let in the collection crew, which would be a wasted journey and an inefficient way of working. By leaving items at the front, you don’t need to be at home when the collection crew calls.