If you have any comments, compliments or complaints then please let us know by completing our Your Views form.
Report problems or request a service online.
You can report issues or request most council services without needing to phone us - take a look at our list of online services for more details.
You can report missed bin collections, potholes, faulty street lights, antisocial behaviour, book bulky waste collections, and much more - and by doing so online your report or request is fed straight into our backend system resulting in a quicker and more cost-effective outcome.If you're experiencing a problem with our website itself or your online account, please use the website help form on our about our website page.
Before contacting us try searching our website, its quicker and you can find most of the things you need.
The easiest way to do this is by using our search box which you can find towards the top of every page.
You can also use the A -Z index which appears at the bottom of every page.
Or you could use the menu navigation which appears on the left of every page.
If you use the Action on Hearing Loss (formerly the RNID)Typetalk service then you can call any advertised Birmingham City Council phone number by using the prefix 18001*.
*Telephone numbers are advertised throughout this website.
You can also email us at: firstname.lastname@example.org
Or alternatively you can write to us at:
Birmingham City Council
If you need to visit the Council House, the address is Council House, Victoria Square, Birmingham, B1 1BB.