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Birmingham City Council

My Care in Birmingham: Adults and Communities new adult social care website


Easy to find information and advice about adult social care

Advice and Info home page image

We have been working with a company called Quickheart to develop a new adult social care website for people in Birmingham. The new website, My Care in Birmingham, has 'user-friendly' pages that help you to identify your social care needs.

We are aiming to introduce the new website in three stages. Click here to see the first stage, the ‘information and advice’ pages of My Care in Birmingham.


The next step

We are now developing the second part of this website, an ‘assessment’ section to enable people to complete an online assessment of their adult social care needs.

This section is not available yet, but it has been part of our consultation on ‘A Vision for Adult Social Care in Birmingham’. Click here to go to the web page about our 'Vision for Adult Social Care in Birmingham’. We asked for your views about using the assessment part of the website to fill in the Self Assessment Questionnaire.

The Self Assessment Questionnaire will help us to work out, with you, what your social care needs are. The information in the Self Assessment Questionnaire is then used with the Universal Resource Allocation System (RAS), which is the set of rules we use to make sure we allocate money fairly to people who need our services.


Talk to us about our new website

Although the consultation on 'A Vision for Adult Social Care in Birmingham’ has now finished, we still want your views on My Care in Birmingham. You can use our online feedback form or contact us direct. Click here to go to the My Care in Birmingham online feedback form. Our contact details are below.


More information and contact details

To find out more, or if you have a comment, compliment or complaint, please contact the Customer Care and Citizen Involvement Team.

You do not have to use a stamp for the Freepost address below. And you do not usually have to pay for calls made to the Freephone number, unless you are phoning from a mobile phone.


Talk to us

Customer Care and Citizen Involvement Team
Freepost RSTH-GAKE-LCKA
Adults and Communities Directorate
Birmingham City Council
PO Box 16465
Birmingham
B2 2DG

Freephone: 0800 953 1002

Phone: 0121 303 4044

Fax: 0121 303 7208

Email: talktous@birmingham.gov.uk


Other pages

Customer Care and Citizen Involvement Team: comments, compliments and complaints

My Care In Birmingham online feedback form

Talk to us


Other websites

My Care in Birmingham



Comment on this page

Please send us your feedback about this web page using our online form.