Key announcements

Due to maintenance, some of our online forms and systems will be unavailable from 6:00am on Saturday 30 March to 7:00am on Monday 1 April. We are sorry for any inconvenience. To find out more about the section 114 notice, visit our section 114 page

Certificates

Certificate processing times

Standard certificates are being despatched in around 4 to 6 weeks from the time of application, based on demand.

If you need a certificate urgently, you should use our priority service. Most priority orders are posted within 48 hours, but this is not guaranteed.

You cannot apply for, or collect, a certificate in person. Orders can only be made online or by post. All orders will be sent using Royal Mail.

Check the current timescales for receiving certificates.

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