If you think your council tax bill is wrong please tell us as soon as possible so that we can issue an amended bill.
You can email us at firstname.lastname@example.org or write to us at Birmingham City Council, Resources Department (Revenues and Benefits), PO Box 5, Birmingham, B4 7AB.
Please give details of the decisions you do not agree with. We may ask you for more information so we can review our initial decision.
Remember, you must still keep your payments up to date until your appeal is decided.
When to appeal
You can appeal if you think:
- We have sent the bill to the wrong person
- Your home should be exempt from council tax or
- The amount of the bill is incorrect, for example if you think you're entitled to a discount or we haven't reduced the bill for a disability.
If we agree your bill is wrong, we’ll send you a new one. If we decide it’s correct, we will contact you giving a full explanation.
We have to make a decision within two months, although you should receive a response sooner than this. If you disagree with our decision, or we have taken longer than two months, you can appeal to a Valuation Tribunal. If you do this, you will need to do it within two months of our decision, or four months from when you first wrote to us if you haven’t had a response.