Your Home

In today’s rapidly-changing, non-stop world, nothing is more important than our home. It’s not just where we live, it is the anchor that underpins our family and our society.

If you are having problems with your mortgage, rent or bills, call the help-lines and organisations in this booklet, and be positive; there are usually steps you can take to get back on track.

If you want to keep your home warm and well-maintained, then there are some handy contacts here which might just be what you’re looking for.

Help with housing matters..

Contact Our Housing Service for any housing related matter in the city.

Contact Birmingham Housing Options if you live in Birmingham and have a housing problem or are facing homelessness. Charities such as St Basil’s and Shelter work to prevent homelessness.

Save energy in your home..

The Energy Saving Trust provides free, independent and local energy saving advice.

Warm Front is a government funded initiative providing a package of insulation and heating improvements for those in receipt of certain benefits.

Administered by the Department of Work and Pensions, if you are aged 60 or over you may get a Winter Fuel Payment to help pay for keeping warm in winter.

Improving your home..

We have teamed up with Trading Standards and the Federation of Master Builders to give you some useful tips on avoiding rogue builders.

West Midlands Fire Service offers all residents a free Home Fire Safety Check, to book yours call 0800 389 5525.

Useful Links

Help for Residents
Backing Birmingham Homepage
Latest recession news from Birmingham Newsroom

The Development Directorate leads on the city council’s ‘succeed economically’ strategic outcome, and provides a range of statutory and other services to businesses and householders alike.