Garden Waste Service
Please check the "service location" before submitting the online form to ensure we deliver the bin to the correct address. The service location is the address where you would like your bin delivered to and collected from.
Also, if you have moved address please ensure that you have updated your address details on your online account. If you are updating your address details you will need to log out of your online account and log back in again to ensure that your details have been updated.
Please ensure that you read all of the information on this page before you request the Garden Waste Service
The fortnightly 2015 garden waste collection service has started. Your first collection of garden waste will be on the same day as your household rubbish collection in the alternate week to your recycling.To view your collection schedule click here.
You can purchase the 2015 garden waste service by clicking on the button above.
This is an “opt in” subscription based garden waste service using wheelie bins. Where properties have been assessed as unsuitable for wheelie bins subscribers will be provided with sacks for garden waste collections.
Garden Waste Service Charges and Renewals
The annual fee charged is £35.00 per year for up to 20 fortnightly collections. If you purchase the service online you will receive a £2.00 discount. Please note, we will not be providing a half yearly discount for the garden waste service during 2015.
You can purchase more than one garden waste service if you wish, but you must have enough space on your property to store the additional bin and you will have to pay for each additional wheelie bin.
If you are purchasing the service for the first time you may not be included on our collection schedule for up to 20 working days.
If you are renewing the service you may miss up to one scheduled collection whilst we update our records.
You can view your collection schedule here. You will not be able to report a missed collection until your property has been included on our collection schedule.
If you are purchasing this service for the first time we will provide you with a 240 litre wheelie bin or 60 “2015” garden waste sacks and deliver them to you within 20 working days from the day after the payment is made.
- Our waste crews collect until 3:30pm each day. Please do not report a missed collection before that time
- You must put your bins out no earlier than 3:30pm on the day before collection and no later than 6:00am on the day of collection
- Waste crews will not return to empty bins that have been put out after collections have taken place. Any missed collections reported for this reason will not be actioned. Instead please bring your bins back onto your property and put them out in time for your next scheduled collection