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Birmingham City Council

Illegal Selling

Overview

Illegal sales or smuggling of tobacco or alcohol should be reported to HM Revenue and Customs.

If you suspect illegal cigarettes or alcohol are being sold from a council property, please call the Antisocial Behaviour helpline to report it: 0121 303 1111.

Essential Information
  • The magistrates’ court is responsible for granting licences to sell alcohol and setting the terms and conditions of the licence. It’s enforced by the police, so if you have reason to believe its terms are being violated, please report it to them.

    For complaints about premises with a public entertainment licence you should contact the licensing enforcement section at:

    Licensing section
    Crystal Court
    50 Rocky Lane
    Aston
    Birmingham
    B6 5RQ
    Tel: 0121 303 8442
    Email: licensing@birmingham.gov.uk

  • Firework accidents in the UK fell by 25% last year. Injuries to teenagers from fireworks fell by 33%. It’s crucial that we reduce sales of fireworks to underage children to drive these figures down even further. Please contact Trading Standards if you see any shops selling fireworks to anyone under 18 years old.

  • Contact the police if there’s an underage drinking problem in your area.

    The Criminal Justice and Police Act 2001 gives local authorities the power to designate alcohol-restricted areas. Its an arrestable offence for someone to drink alcohol in these places if a police officer has asked them not to do so. The police can also confiscate and dispose of any alcohol and containers they have in their possession.

    For further information contact:

    Licensing section
    Crystal Court
    50 Rocky Lane
    Aston
    Birmingham
    B6 5RQ
    Tel: 0121 303 8442
    Email: licensing@birmingham.gov.uk

    HM Revenues & Customs: 0800 595 000



  • If you suspect that a trader is selling alcohol, cigarettes or fireworks to underage people you should call Trading Standards on 0121 303 6031 or email tradingstandards@birmingham.gov.uk

    You can also contact your local police station. You can help us and the police gather evidence to prove the offences by providing:

    • The name and address of the premises in question
    • The times and frequency products are being sold
    • Descriptions of those involved

    You can find details of age restricted goods on our Underage Sales Restrictions page.

  • We have set up the Community Safety Partnership, a specialist team that deals with Antisocial Behaviour across the city.

    In the first instance, so long as it's safe, we will always advise you to speak directly with whoever is causing the problem.

    Many disputes between neighbours could be resolved just by talking to each other. Your neighbour may not even realise that they’re causing a nuisance.

    If you’re being subjected to persistent Antisocial Behaviour, we’ll then refer your complaint either to the Community Safety Partnership or the council department best placed to deal with your specific issue.

    If you’re a tenant of a registered social landlord, we may give you their contact details, if the matter is something that they have the power to deal with.

    In an emergency you should always call 999 and report the matter to the police.

Frequently Asked Questions
    • We can only investigate incidents that happen in Birmingham. If the incident happened somewhere else, then you should notify the relevant local authority, or the police.

    • In some circumstances the councils service may be able to help resolve problems before they become full disputes. Even if there is a history of problems between the parties, Mediation can be useful in helping to resolve them.

    • We will respond to your complaint within one working day if it is a very serious complaint (category A) such as harassment, violence or threat of violence or a hate crime. We will respond to your complaint within five working days if it is a serious complaint (category B) such as threats or threatening behaviour, or intimidating behaviour from groups or individuals. We will also give you the name of the local officer who is looking into your complaint.