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Birmingham City Council

Information leaflets

The short url to this webpage is http://www.birmingham.gov.uk/adultsocialcareinfo

Adult social care information leaflets

Plain English

Adult social care leaflets we have produced 'in-house' (by our own publications team) since the beginning of 2008 have a Crystal Mark. This shows that they have been approved by the Plain English Campaign for using clear, easy to understand language.

Easy to read

We also work with the Plain English Campaign and user groups representing adults with learning disabilities to produce 'easy to read' information and leaflets.

Where a leaflet or web page, for example, uses 'easy to read' words and pictures, it will have this symbol:

Easy read symbol

How to find the leaflet you are looking for

You can find our main adult social care leaflets on this page, listed in the first table below by the type of service (such as 'Older people' or 'Physical disability' services).

Click on the name of the leaflet in the first table to link to where you can download it from. In the second table, you will find other leaflets for the same type of service and details of how to get printed copies of the leaflet.

If you cannot see the leaflet you are looking for please contact the Communications team by:

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All adults

Older people

Learning disabilities

Physical disabilities

Mental health

Paying for services

Appointee and Court Deputy


Birmingham Care Home Directory

Birmingham Shared Lives

Carers

Comments, compliments and complaints

Data Protection Subject Access Request form and 'Information about me'

Funerals and Protection of Property

Home care and Night care

Safeguarding adults

Birmingham Care Home Directory

Carers

Community Links

Enablement Service

Falls prevention

Home care and Night care

Safeguarding adults


Birmingham Care Home Directory

Birmingham Shared Lives

Carers

Comments, compliments and complaints

Community Options

Counselling for adults with learning disabilities and their carers

Data Protection Subject Access Request form and 'Information about me'

Learning disability services

Safeguarding adults

Social and personal development services for adults with a learning disabilities

Birmingham Care Home Directory

Birmingham Shared Lives

Blind or partially sighted - information for people in Birmingham who are blind or partially sighted

Blue Badge Service

Carers

Home care and Night care

Birmingham Care Home Directory

Carers

Comments, compliments and complaints

Data Protection Subject Access Request form and 'Information about me'

Home care and Night care

Safeguarding adults

Care home contributions

Direct payments

Fairer charging

Individual budgets

How to get copies of leaflets

You can read our leaflets on-screen (on your computer) or download and print your own copy. To download and print your own copy, click on the title or the picture below.

If you would like us to post you a copy, please contact the team in the right hand column below.

If you would like any of our leaflets, forms or other documents in another language, in Braille, in large print or on audio tape, MP3 or CD, please phone the Adults and Communities Directorate Communications team on 0121 464 3123. All our adult social care leaflets, forms and documents are free in any format.

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The name of the service

and link to their web page

The leaflet

Click on the picture or name to read or print the leaflet

How to get printed copies

For printed copies of leaflets, contact the service below.

Appointee and Court Deputy

Help for people who are unable to manage their own finances


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Appointee and Court Deputy

Phone: 0121 464 0491

Email:

appointee.and.court.deputy@birmingham.gov.uk


Birmingham Care Home Directory

Care homes and care homes with nursing for all adults in Birmingham


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Directorate for People Communications Team

Phone: 0121 464 3123

Email:

PeoplesCommunications@birmingham.gov.uk

Blind or partially sighted

Information about services and support for people who are blind or partially sighted


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Visual Impairment Team

Phone: 0121 464 9455

Fax: 0121 464 2741

Email:

visual.impairment.team@birmingham.gov.uk

Blue Badge Service
Help with parking for people with a severe walking disability


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Blue Badge Service

Phone:0121 738 2656

How to apply: www.gov.uk/apply-blue-badge

Care home contributions

Charges for staying in a care home or a care home with nursing




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Adult Social Care Contributions

Phone: 0121 303 2976

Email:

adultsocialcarecontributions@birmingham.gov.uk


Carers

Advice for carers


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Birmingham Carers Centre

Phone: 0121 271 0707

Email:

helpline@birminghamcarerscentre.org.uk

Comments, compliments and complaints

Making a comment, compliment or complaint about adult social care services from Adults and Communities


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Customer Care and Citizen Involvement Team

Phone: 0121 303 5161

Email:

customercareteam@birmingham.gov.uk


Community Links

Help you find out about and become involved in activities and opportunities in your local area.


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Community Options

Community-based services for adults with a learning disability.





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Community Options South or North

Phone: 0121 464 7977 or 0121 675 7750

Email:

accommunityoptions@birmingham.gov.uk

Data Protection

Getting access to your personal information















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Corporate Information Governance Team

Phone: 0121 303 4876






Directorate for People Communications Team

Phone: 0121 464 3123

Email:

PeoplesCommunications@birmingham.gov.uk

Direct payments

The money you can get to buy the services and support you need

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These leaflets are currently under review

Direct Payments Team

Phone: 675 5382


Enablement Service





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Directorate for People Communications team

Phone: 0121 464 3123

Email: PeoplesCommunications@birmingham.gov.uk


Fairer charging

Paying towards the cost of social care services for adults living at home


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Fairer Charging Team

Phone: 0121 303 2156

Fax: 0121 464 7171 or 0121 303 2423

Email:

ACFairerCharging@birmingham.gov.uk

Funerals and Protection of Property

When Birmingham City Council needs to arrange funerals or protect property


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Funerals and Protection of Property Section

Phone: 0121 303 4152

Email:

funerals.and.protection.of.property@birmingham.gov.uk



Home care and Night care




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Adults and Communities Access Point (ACAP)

Phone: 0121 303 1234

Textphone: 0121 303 6230

Email:

ACAP@birmingham.gov.uk

Individual budgets

The money you can get to buy the services and support you need


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Directorate for People Communications Team

Phone: 0121 464 3123

Email:

PeoplesCommunications@birmingham.gov.uk

Learning Disabilities

Social and personal development services for adults with learning disabilities


Counselling for adults with learning disabilities and their carers


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Directorate for People Communications Team

Phone: 0121 464 3123

Email:

PeoplesCommunications@birmingham.gov.uk







Safeguarding adults

Safeguarding (protecting) adults from abuse


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Please refer to the www.bsab.org website for more details and information regarding safeguarding.

Safeguarding leaflets, policies and procedures can be accessed at www.bsab.org/publications

Safeguarding Adults team

Email:
ACSafeguarding@birmingham.gov.uk

Shared lives

Providing a home for people aged 18 and over who have a disability, and for older adults with care needs.


















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Birmingham Shared Lives

Phone: 0121 464 3164

Email: sharedlives@birmingham.gov.uk




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