Talk to us
Talk to us: we're making it personal
Talk to us about our new website
To see our new adult social care 'information and advice' website and give us feedback about it, please click here.
Talk to us about our adult social care services
Your views and experiences of the services we provide for adults in Birmingham are important to us. Whether you are a service user, a carer or someone who is planning on using our services, we want you to be involved in how we improve our existing adult social care services and develop new ones.
We have already started to change the way we provide services. You can find out more about this on our Did You Know? page, which tells you how we are making personalisation work for people who use adult social care services in Birmingham.
|Sharon Muxworthy, manager of the Adults and Communities Customer Care and Citizen Involvement Team, says:
“If we are to continue to improve our services and support for adults in Birmingham, we need to listen to the views and experiences of our current service users and carers, and to anyone who may need our services in the future.
This is why we are keen to hear from you, whether you have a comment, compliment or complaint. Your views and experiences help us to learn how to provide the services and support that best meet the social care needs of people in the city.
If you need support from us to help you share your views, such as an interpreter, please let us know and we will provide that support.”
How can I take part?
We are always looking for ways to make it easier for you to talk to us. For example, you can take part in:
- our service user or carer forums
- public meetings and consultations
- surveys, by post or using on of our online questionnaires
- telephone surveys
- working as a volunteer at one of our events around the city.
To find out more, or if you have a comment, compliment or complaint, please contact us. You do not have to use a stamp for the Freepost address below. You do not usually have to pay for calls made to the Freephone number, unless you are phoning from a mobile phone.
Talk to us
Customer Care and Citizen Involvement Team
PO Box 16465
Freephone: 0800 953 1002
Phone: 0121 303 4044
Fax: 0121 303 7208
Your Views Are Good News
How to give your views about other Birmingham City Council services