Birmingham City Council

Monthly Performance Indicator

BUILDING AND CONSULTANCY SERVICES'
PERFORMANCE INDICATORS FOR AUGUST 2011 WHAT YOU CAN EXPECT!

MONTH YEAR TARGET
1st Time Approval Rate (New Plans) 72% 71% 75%
Plans checked within 3 weeks of receipt (Full Plans) 100% 98% 90%
Plans checked within 5 weeks of receipt (Full Plans) 100% 100% 100%


This chart summarises our performance targets for August 2011


* 72% of new plans deposited received a 1st time approval.

* 100% of all plans received a decision with 3 weeks of receipt.

* 100% of all plans received a decision within the statutory 5 week deadline.