Birmingham City Council

Monthly Performance Indicator

ACIVICO (BUILDING CONSULTANCY) LIMITED
PERFORMANCE INDICATORS FOR SEPTEMBER 2013 WHAT YOU CAN EXPECT!


Achieved Target

KPI Target
1st Time Approval Rate (New Plans) 95% 75%
Plans checked within 3 weeks of receipt (Full Plans) 95% 90%
Plans checked within 5 weeks of receipt (Full Plans) 100% 100%

This chart summarises our performance targets for September 2013
* 95% of new plans deposited received a 1st time approval.

* 95% of all plans received a decision with 3 weeks of receipt.

* 100% of all plans received a decision within the statutory 5 week deadline.