Welcome to birmingham.gov.uk

Welcome to birmingham.gov.uk

Monthly Performance Indicator

ACIVICO (BUILDING CONSULTANCY) LIMITED
PERFORMANCE INDICATORS FOR SEPTEMBER 2013 WHAT YOU CAN EXPECT!


Achieved Target

KPI Target
1st Time Approval Rate (New Plans) 95% 75%
Plans checked within 3 weeks of receipt (Full Plans) 95% 90%
Plans checked within 5 weeks of receipt (Full Plans) 100% 100%

This chart summarises our performance targets for September 2013
* 95% of new plans deposited received a 1st time approval.

* 95% of all plans received a decision with 3 weeks of receipt.

* 100% of all plans received a decision within the statutory 5 week deadline.