Monthly Performance Indicator
BUILDING AND CONSULTANCY SERVICES'
PERFORMANCE INDICATORS FOR AUGUST 2011 WHAT YOU CAN EXPECT!
|1st Time Approval Rate (New Plans)||72%||71%||75%|
|Plans checked within 3 weeks of receipt (Full Plans)||100%||98%||90%|
|Plans checked within 5 weeks of receipt (Full Plans)||100%||100%||100%|
This chart summarises our performance targets for August 2011
* 72% of new plans deposited received a 1st time approval.
* 100% of all plans received a decision with 3 weeks of receipt.
* 100% of all plans received a decision within the statutory 5 week deadline.