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Birmingham City Council

Customer Panel Group - Building Consultancy




Paul Dockerill, Divisional Director at Thomas Vale, has been chosen as the new chair of the customer panel.


Established in 1996, the Customer Panel gives architects and private building firms the opportunity to comment on the services provided by Building and Consultancy Services. The panel plays a key role in keeping the City Council aware of the opinions of key people within the construction industry and helps to tackle issues such as changes to building regulations and plan submissions, also offering advice on topics such as how to avoid ‘cowboy builders’.


“The customer panel is an important forum to receive valuable feedback on our Building and Consultancy Services. Paul is the ideal candidate to lead this group forward, being the current branch chair of the Chartered Institute of Building (CIOB) and having a wealth of experience in the industry” said Trevor Haynes, Assistant Director for Building and Consultancy Services at the City Council.


If you are a customer interested in joining our Customer Panel and particularly from the construction industry, please email jackie.mcshane@birmingham.gov.uk



The Customer Panel Group will meet on:

Dates for 2011

16 February
11 May
14 September
14 December