Birmingham City Council

Birmingham City Council social media accounts

Comments and complaints

We monitor our main Twitter and Facebook accounts Monday - Friday 9am to 5pm (except Bank holidays and public holidays). If you contact us via either of these channels during these times we will try to reply as soon as possible.

We will always try to help, but unfortunately we are unable to formally act upon and respond to notifications of problems such as road defects, missed rubbish collections or complaints using these channels.

If you do contact us using Twitter or Facebook to ask questions about these topics or report issues we will inform you of the appropriate form to complete on our website - this will ensure your comment or complaint is sent immediately to the correct department. If you are logged in to your online customer account before you complete the form you will be able to track your issue as it progresses through our systems.

You can register for an account online at any time.

We will accept Freedom of Information requests via our main Twitter and Facebook accounts as long as they are submitted from an identified person or organisation. More guidance on this is provided by The Information Commissioner’s Office.

Birmingham City Council on Google +

https://plus.google.com/+BirminghamCityCouncil

The following official Birmingham City Council Twitter accounts are currently being updated:

Corporate accounts

Children's Services

Housing

Sport and Leisure

Parks

Schools

  • @bhamschooljobs - The latest teaching and support staff vacancies in Birmingham
  • @SGSBCC - Birmingham City Council School and Governor Support team

District Services

Other Birmingham City Council services

The following official Birmingham City Council Facebook accounts are currently being updated:

Corporate Accounts

Sport & Leisure

Culture

Libraries

Parks

Other Birmingham City Council Services

The following Birmingham City Council YouTube accounts are currently being updated:

Elected members

The following elected members have twitter accounts:

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