Due to essential maintenance, the website may be unavailable during the weekend. We apologise for any inconvenience.
Financial help after severe flood damage
For people in receipt of a qualifying benefit, either Income-based Job Seekers Allowance or Income Support, an application form should be completed for a Budgeting Loan (available at main offices Benefits Agency e.g. Moseley Road or at a Neighbourhood Office) This form should be handed in at a main Benefits Agency reception, explaining the situation and asking for an urgent decision. If this is refused an application for a Crisis Loan should be completed at a main Benefits Agency office.
For anyone not in receipt of a qualifying benefit and no means available (e.g no house insurance/no savings-information on this is requested on the form) then just a Crisis Loan Application form should be completed at a Benefits Agency main office (not at a Job Centre).
If you have been visited by a City Council Officer as a result of flooding, they may be able to provide a letter to confirm proof of flooding which could help your claim, so please ask if this is possible.