Birmingham City Council

Sheltered Housing Liaison Board

There are eight District Sheltered Housing Liaison Boards (SHLBs) across the city and one City SHLB.

The district boards are made up of tenants who live in sheltered and extra care housing schemes across the city. They meet regularly throughout the year - normally every 6 - 8 weeks.

The City SHLB meets bi-monthly. It has 16 members - two representatives from each district SHLB. The representatives on City SHLB elect a Chair, Vice-Chair and City HLB representative.

The SHLBs meet to discuss and debate policies and procedures relating to sheltered housing, including the monitoring of key performance indicators. One of their main activities at the moment is ensuring that the service meets the standards set by the Supporting People framework. They are also involved in the evaluation of the maintenance of social alarm equipment, which is monitored by Birmingham Careline.

To become a member, contact your local scheme manager or phone Services for Older People on 0121 303 3637. You can also write to them at Services for Older People, Birmingham City Council, Homes and Neighbourhoods Directorate, Level 1, 1 Lancaster Circus, Birmingham, B2 2RP.