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Tenant Management Organisations (TMOs)

Tenant Management Organisations (TMOs) are groups of tenants and/or leaseholders who manage their homes on behalf of the council. The group becomes an independent legal body and sets up a board to manage the organisation.

Becoming a member of a TMO, or forming one yourself, is one way of becoming more involved with your housing services.

There are currently five TMOs operating in Birmingham.

Bloomsbury Estate Management Board

Bloomsbury Estate in Nechells is a housing estate of nearly 700 flats and houses. Their housing service is managed on behalf of the council by the Bloomsbury Estate Management Board (EMB), which was the first to be established in the country.

The EMB has its own housing executive director, housing officers, concierge staff, caretaking and cleaning team and repairs team. They are based on-site and provide a local, dedicated service to meet the needs of tenants. They are always working to improve the quality of life for residents through development of housing services and community initiatives.

Contact them on 0121 464 1550.

Manor Close Residents' Management Organisation Ltd

Manor Close in Edgbaston is an estate of 90 flats; 24 of these are rented by council tenants and 64 are occupied by leaseholders. The estate is managed by the Manor Close Residents' Management Organisation Limited (RMO). The RMO is responsible for minor repairs, grounds maintenance, caretaking services and management of garages.

The RMO aims to encourage as many residents as possible to play an active part in managing the estate or, at the very least, to support the efforts of the management team.

You can contact them on 0121 454 5050.

Holly Rise Co-Op

Holly Rise is made up of two blocks of flats, Southam House and Claverdon House, in Billesley, totalling 60 properties in all. The estate is managed by the Holly Rise Co-Op, which is responsible for minor repairs, some grounds maintenance and some tenancy services.

Members of the Co-Op aim to maintain a stable and harmonious community and ensure that they have good quality housing services, whether these are provided by themselves or the council. The estate is also very attractive as the Co-Op works closely with the council to achieve a high standard of repair to properties and cleanliness in communal areas.

You can contact them on 0121 441 1195.

Roman Way Community Interest Company (CIC)

Roman Way Estate in Edgbaston is made up of 204 flats, of which 158 are rented by council tenants and 46 are occupied by leaseholders. The tenant management organisation (TMO) for the estate - Roman Way CIC - recently held a ballot of all eligible residents and found that a majority of those who voted wanted the TMO to manage day-to-day repairs, empty properties, tenancy management and estate services. This TMO became live on 21 November 2011.

See the document below for more information on their plans or contact the TMO on 0800 171 2340.

Four Towers Tenant Management Organisation (TMO)

Four Towers in Edgbaston is made up of four blocks of flats which are occupied by 202 council tenants and nine leaseholders. The Four Towers TMO recently received a majority vote from eligible residents to start managing the repairs service, empty properties, tenancy and estate management and grounds maintenance for the estate. This TMO became live on 21 November 2011.

See the document below for more information on their plans or contact the TMO on 0121 426 4862.

A guide to Tenant Management Organisations

The booklet attached below explains more about the processing of developing and running a TMO.