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Welcome to birmingham.gov.uk

FAQ Wise Move

What do you mean by ‘Wise Move’?

If you live in a council property that is too big for you, and you would like to move to a more manageable home that is better suited to your needs, then Wise Move is the scheme you need. We provide a range of support to help you to organise a move and we may be able to cover some of the costs to adapt your new home to your needs.

These Frequently Asked Questions explain more about the scheme.

Please note that Wise Move is currently being piloted. If you have any further questions that are not answered here, please contact us (see details below).

I am thinking of moving house. Am I eligible for Wise Move?
How do I express an interest in Wise Move?
Do you have a selection of properties that I can choose from?
Is Wise Move available in all areas of Birmingham?
What sort of work can I have done on my new home?
How can I share my views on the Wise Move service?
Who do I contact if I have any questions about Wise Move?


I am thinking of moving house. Am I eligible for Wise Move?
You could be. To be eligible for Wise Move you need to be a Birmingham City Council tenant living in a house or maisonette with three or four bedrooms and thinking of downsizing to something smaller.

How do I express an interest in Wise Move?
You need to telephone us on 0800 953 0483 or write to us at Wise Move, Independent Living, PO Box 16606, Birmingham, B2 2FD..

We will let you know whether you qualify for the service within one working day if you telephone us or within three working days if you write to us.

Do you have a selection of properties that I can choose from?
Yes, Wise Move is part of Birmingham City Council so you can bid for properties through Birmingham Home Choice.

Is Wise Move available in all areas of Birmingham?
Yes. The service is citywide, as long as you are a Birmingham City Council tenant. If your tenancy falls under another local authority, you will not be eligible.

What sort of work can I have done on my new home?
We are able to give you help to make you feel at home in your new property. This can range from decorating and floor covering to small repairs and adaptations. You can discuss your individual needs with your Wise Move advisor.

How can I share my views on the Wise Move service?
We will give you a customer satisfaction survey to complete once you have moved home.

If you have any other comments, you can email them to wisemove@birmingham.gov.uk, or send a letter to Wise Move, Independent Living, PO Box 16606, Birmingham, B2 2FD.

Who do I contact if I have any questions about Wise Move?
Please telephone us for free on 0800 953 0483.