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FAQ Ending Your Council Tenancy

What do you mean by ‘ending your council tenancy’?
Once you become a council tenant, you may give notice to leave at any time.

These Frequently Asked Questions explain the processes involved in leaving your council home.

I want to leave my council property. How do I give notice?
How much notice do I need to give?
What happens after I have given notice?
Can I withdraw my notice?
What is a pre-vacation visit?
What do I have to do before I leave my property?
Where do I take the keys once my tenancy has ended?
My relative / next of kin has recently died. What do I need to do regarding their council tenancy?
Can I become more involved in helping to monitor your service?
How else can I share my views on your service?
Who do I contact to find out more about ending my tenancy?

I want to leave my council property. How do I give notice?
You can contact your local housing team or neighbourhood office to request a ‘notice to quit’ form. Alternatively, you can send a signed letter to your local void team, giving us four weeks notice and providing a forwarding address.

Contact details for our void teams are as follows:

Sutton, Erdington & Perry Barr: 599 - 603 College Road, Kingstanding, B44 0AY. Telephone: 0121 303 7062 / 0121 303 1228

Ladywood: New Aston House, 1st Floor, Alma Street, Newtown, B19 2SW. Telephone: 0121 675 1395 / 0121 675 1396

Hodge Hill & Yardley: Lea Hall Depot, Lea Hall Road, Kitts Green, B33 8JT. Telephone: 0121 303 1561 / 0121 303 0716

Hall Green & Selly Oak: 201 School Road, Yardley Wood, B14 4ER. Telephone: 0121 303 7551 / 0121 303 7554

Northfield & Edgbaston: 97 Reabrook Road, Northfield, B31 4EN. Telephone: 0121 464 5606 / 0121 303 6716


How much notice do I need to give?
You must give us four full weeks’ notice, to expire on a Monday, of your intention to end your council tenancy, except in specific circumstances such as where a tenant:
• has died
• is moving into residential care
• is transferring to another council property
• is moving to a housing association (registered social landlord) property after nomination by Birmingham City Council.

Exceptions can also be made at our discretion. To request a shorter notice period, speak to your local void team for advice (see above for contact details).


What happens after I have given notice?
You will receive an ‘ending tenancy’ letter which will confirm your tenancy end date and any remaining rent due. You must ensure that your remaining rent is paid before you leave this property – you may need to contact us to do this.

The letter will also include an appointment for a pre-vacation visit, where appropriate.

We will also arrange for energy supplies to be transferred from the property to our preferred energy supplier as a matter of course.


Can I withdraw my notice?
You do have the option to withdraw your notice before the tenancy end date. However, depending on when your notice is withdrawn, it may be too late to stop the transfer of energy supplies. This means the property will have a new energy supplier even though you have not requested that change.

What is a pre-vacation visit?
Unless your tenancy is ended in exceptional circumstances, with a notice period of less than 28 days, we will make an appointment to visit you at your home before your tenancy end date.

At this visit we will discuss your rent account and explain what you need to do before you leave the property.


What do I have to do before I leave my property?
All furniture, furnishing, carpets, clothing and rubbish both inside and outside of the property must be removed before the end of the tenancy, unless it was at the property when you moved in. If any items are left, you will be charged for their removal.

Where do I take the keys once my tenancy has ended?
We ask you to take them to your local neighbourhood office. You will be advised of the address on your ‘ending tenancy’ letter and also at your pre-vacation visit. If you cannot get to the neighbourhood office, you can post your keys before noon on your tenancy end date. All keys should be labelled with the property’s address and any garage keys should be labelled separately.


My relative / next of kin has recently died. What do I need to do regarding their council tenancy?
Please notify your local neighbourhood office. We will ask you whether there is an executor or a personal representative who has been appointed to manage the deceased’s affairs. If so, we will make the necessary arrangements with them.

In either case, we will require a copy of the death certificate as well as an estimate of the time required to clear the property and return the keys. An exception of the four week notice period is made in these circumstances.

The process for ending the tenancy is as described above.



Can I become more involved in helping to monitor your service?
Yes you can – we value feedback from customers as it helps us to improve and develop our services. If you would like to find out more about how you can get involved, please contact your local housing team (see below.)


How else can I share my views on your service?
We may contact you after you have moved out, to ask you some questions about your experience. You can also raise your views at your local Housing Liaison Board or email your comments to HOUVOIDPOLICY@Birmingham.gov.uk.


Who do I contact to find out more about ending my tenancy?
To arrange to pay your final rent, or if you have any further questions, please contact your local housing team using one of the telephone numbers below:

Erdington, Perry Barr and Sutton Coldfield: 0121 303 7062
Hall Green and Selly Oak: 0121 303 7554
Hodge Hill and Yardley: 0121 303 1561
Ladywood: 0121 675 1394
Northfield and Edgbaston: 0121 464 5606