Welcome to birmingham.gov.uk

Welcome to birmingham.gov.uk

Advertisement

Advertising

Welfare Reform - Universal Credit

Universal Credit is a new benefit for people who are on a low income or are out of work. It is a benefit administered by the Department for Work and Pensions (DWP) through Job Centre Plus. It is being introduced in stages across the country.

Universal Credit aims to make the welfare system simpler by replacing six benefits and tax credits with a single monthly payment. It includes support for the costs of housing, children and childcare, as well as support for disabled people and carers.

Universal Credit replaces:

  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Housing Benefit

Frequently Asked Questions

When does it start in Birmingham?

Who is covered or affected by this?

Am I eligible for Universal Credit?

What do I need to do if I am a tenant of Birmingham City Council and eligible for Universal Credit?

What if I am a landlord or a tenant living in other rented accommodation?

How to claim Universal Credit

How Universal Credit is paid

Where do I go to make a claim?

Where do I go to make a claim?

What you need to make a claim

How long will it take for my claim to be processed?

What do I do if I don't get the money I am expecting?

Who processes the claims?

What is Birmingham City Council's role in Universal Credit?

Welfare Reform - Checklist

You can use the checklist below to prepare for some of the Welfare Reform changes.


Further advice and guidance

If you are a Birmingham City Council tenant, you can get advice on how you are affected by contacting the Rent Service on 0121 675 2006. They can discuss the options available to you, or refer you to a free independent debt advice service.

If you are not a Birmingham City Council tenant, you should contact your landlord directly.

Further information

If you're worried that the benefit changes will reduce the money you have coming in, it's a good idea to start thinking ahead. Use the links below to help you plan and get further online advice.

Loan Sharks - Find out how to get help if you have been affected by illegal money lenders (also known as loan sharks).

Benefit Calculator - Get an estimate of what benefits you could get (including Housing Benefit).

Make a Housing Benefit claim online - If you are having problems paying your rent or Council Tax, then you might be able to get help towards paying these bills.

Report a change in circumstances to Benefits - If your circumstances have changed report this online to Benefit Services.

The Money Advice Service - Carry out a free online money health check or use some of the other helpful online tools, such as the money stretcher calculator.

Citizens Advice Bureau - Get free online advice on your rights including benefits, housing, employment, debt and legal matters.

Birmingham City Council Debt Advice Service - The Debt Advice Team takes a realistic and practical approach to helping people who are experiencing severe debt problems.

Department of Work and Pensions - Get information on benefits, pensions and jobs.

Citysave Credit Union - This is a community based financial organisation. It offers accounts such as savings, bill payment and budgeting and loans.