Birmingham City Council

The Sutton Directory - Travel

Important notice.Due to the closure of Sutton Coldfield Library, we have not been able to update the content of this directory as regularly as we would have liked.
Please phone the venue or organisation first if you are making a special journey.

General Information

Co-ordinates information on local transport in the West Midlands area.

16 Summer Lane,
B19 3SD
Tel: 0121 200 2787
Concessionary Ticketing Team 0121 214 7878 (inc. Senior Citizens Passes)

Traveline facility is provided by a single call centre, operated under contract to West Midlands Transport Information Services Ltd. WMTIS is a joint company with shareholders representing all local bus operators, WMPTE (Centro) and Shire County Authorities.

The call centre can provide details of all bus services registered within the West Midlands region, which includes the West Midlands County, Herefordshire, Shropshire, Staffordshire, Stoke-on-Trent, Telford, Warwickshire and Worcestershire. The call centre also holds certain information on public transport links to other areas of the country, details of local rail services and selected coach services

Tel: 0871 200 22 33

Customer Care

Bus Users UK
PO Box 2950
Stoke on TRENT

Tel: 01782 442855

Bus Companies Serving Sutton Coldfield

Arriva Midlands
B79 7DX
0870 608 2608

Arriva Customer care Dept.

Central Buses
Central Buses Ltd.,
177 New Town Row
B6 4QZ
Tel: 0121 356 3487

Central Connect
Tel: 0121 322 2717


Tel: 01902 305 181

Diamond Bus
Cross Quays Business Park
Hallbridge Way
Tipton Road
West Midlands B69 3HW

Tel: 0121 557 7337 or
Centro Hotline Tel: 0121 200 2700

Johnson Buses
Tel: 01564 797000

Midland Rider
Tel: 0121 541 1954

North Birmingham Bus Ways Ltd

PetesTravel (also Lionspeed)
P.O. Box 7161,
West Bromwich,
B70 0FF
Tel: 0121 505 3245Fax: 0121 505 2096

Travel West Midlands
Travel Care West Midlands,
P.O.Box 9854,
B16 8XN
Tel: 0121 254 7272
Tel: travel line 0871 200 22 33

Zak Coaches
Zak Bus & Coach Services,
Zak's Depot, 319 Shady Lane,
Great Barr,
Birmingham B44 9ER
Tel: 0121 360 2862
Fax 0121 360 2200
Coach Service Tel: 0800 980 7997
Central Connect: 0121 322 2717 / 08458382382


Passenger Focus
Independent Rail Consumer Watchdog
Tel: 08453 022022

London Midland
P.O. Box 4323,
B2 4JB
Tel: 0844 811 0133 (times and tickets)
Tel: 0121 634 2040 (customer relations)
Fax: 0121 654 1234

National Rail Enquiries
National Rail Enquiry Services Ltd,
3rd Floor, 40 Bernard Street,
London, WC1N 1BY
Tel: 08457 48 49 50
Textphone: 0845 60 50 600

Virgin Trains
Customer Relations,
P.O.Box 713,
B5 4HH
Tel: 0845 000 8000
Fax: 0121 654 7500

Network Rail
Kings Place
90 York Way
N1 9AG
For help with problems caused by the railway Tel: 08457 11 41 41

The Cross City Line runs from Lichfield - Birmingham - Redditch.
The local stations are: Blake Street, Butlers Lane, Four Oaks, Sutton Coldfield,
Wylde Green, and Chester Road.

For local bus, rail and metro timetable information Tel: 0871 200 22 33

  • New Street Station Tel: 08457 484 950
  • Moor Street & Snow Hill Stations Tel: 08457 484 950
  • Train Service Enquiries & Bus Connections Tel: 0121 200 2700
  • Virgin Trains Enquiries Tel: 0845 000 8000

Travel Cards

A number of Travel Cards are available for use on buses and/or trains in the West Midlands area. Details from West Midlands shops at:

Centro Enquiry Office,
New Street Station

Or online at

Local Agents

  • K.W. Taylor, 27 Maney Corner, Sutton Coldfield
  • Sutton Coldfield Railway Station, Railway Road, Sutton Coldfield
  • Butlers Lane Rail Station, Butlers Lane, Mere Green, Sutton Coldfield
  • Wylde Green Rail Station, Station Road, Wylde Green, Sutton Coldfield
  • Blake Street Rail Station, Blake Street, Hill Hook, Sutton Coldfield
  • Four Oaks Rail Station, Lichfield Road, Sutton Coldfield

Travel Passes

From January 2008, Centro introduced a check and send service for applications for a Senior Citizens Concessionary Pass. Forms are available for download online at, or collect a form from Sutton Coldfield Library or Neighbourhood Office

Sutton Coldfield Library
Sutton Directory
Birmingham Public Transport Information