Land Charges Performance
During 2013/2014, we received 17,227 search requests. There are a variety of ways to submit searches electronically. This means that only 10% of these we receive are now submitted via paper.
We extended our electronic service delivery following consultation with our customers, who asked that we provided an email service as well as the usual electronic channels.
As most searches are now submitted electronically, 100% were completed within 5 working days. The average time taken to complete a search is 4 working days.
We are also happy to receive correspondence electronically, which enables us to respond within 5 working days.
Last Updated : 17th October 2014