Due to essential maintenance, some of our forms may be unavailable on Saturday between 8.00am and 6.00pm. We apologise for any inconvenience.
The Mailbox originally opened in December 2000, marking completion of the conversion of the former Royal Mail sorting office. This is an 80,000 square metre building, located between the elevated Suffolk Street Queensway and the Worcester and Birmingham canal. The mixed use development includes designer shops such as Harvey Nicholls and two hotels. The upper levels provide offices BBC TV and Radio studios , bars and restaurants. Three levels of apartments sit on top of the complex.
The New Mailbox
A major refurbishment of the Mailbox is underway that will transform its interior identity and improve its surroundings. Key stores remain open during the works. On completion in 2015 a new Harvey Nicholls store will open more than twice as large as the existing store. In addition to new retailers a cinema will also become part of the mix find out more.
There is a new public square at the entrance to The Mailbox. About the same size as Birmingham's Chamberlain Square, it is paved using natural stone, to create a welcoming environment for visitors and people living and working at The Mailbox.
Last Updated : 8th January 2014