Birmingham City Council

School & Governor Support

School and Governor Support provides a range of professional support and advice to headteachers, senior staff and governing bodies on all aspects of school management, governance and administration.

Support to school management including:

  • First point of call for issues other than learning and teaching
  • Advice on a wide range of legal and procedural issues and on interpretation and implementation of regulations
  • Dealing with parental complaints supporting schools with investigations, panel hearings, etc
  • Banning / warning letters under section 547 of the Education Act (1996)
  • Child protection issues - LADO Team, Birmingham Multi-Agency Safeguarding Hub (MASH)
  • Mediation
  • Independent investigations
  • Insurance/compensation claims from pupils or members of the public
  • Queries from members of the public
  • Advising etc on federation and amalgamation, co-location, etc
  • Adverse weather conditions and other unusual school closures
  • Advice and support including investigations re: grievance; disciplinary (via Employee Relations Team); anti-harassment complaints
  • Liaising with other Directorate for People and City Council teams etc including Legal Services, Employee Relations, Asset Management, Human Resources, Child Protection (LADO), MASH
  • School term dates negotiations
  • Support to head teachers and chairs of governors at hearings and meetings; eg: Position of Trust

Support to governors and governing bodies including:

  • First point of call for all issues that relate to governance of schools
  • A termly agenda briefing sent via email to the governing body chairs, clerks and head teachers to assist the planning of governing body meetings
  • Reference documents for governing body roles and responsibilities
  • Support through attendance at governing body meetings if required and subject to availability
  • Governor recruitment support, which includes the sourcing of community governors, developing strategies to recruit parent governors and advice and support in the management of elections
  • Support in the appointment of clerks to governing bodies
  • Advising clerks on regulations, procedures and all other aspects of their role
  • Arranging payment of clerks and expenses to governors
  • Arranging clerking cover at governing body meetings as required


Contact for Business Enquiries:

Governor Support

Telephone: Governor Support: 0121 464 2216

email: Governor Support: governors@birmingham.gov.uk

School Support

Telephone: School Support: 0121 303 2337

email: School Support: school.support@birmingham.gov.uk