Working for the Future Transformation Programme

Working for the Future (WFTF) is transforming the Council’s operational property portfolio to enable improvements in customer service delivery, offer new ways of working and enhance the work environment for employees

Through this ambitious programme, the Council is introducing significant changes to the workplace combined with advances in Information & Communication Technology (ICT) to provide greater choice on where and how employees work. It will deliver these changes within fit-for-purpose, greener, better utilised and
adaptable buildings with lower total operating costs.

The four key outcomes of Working for the Future:

• IMPROVED WORKPLACES AND WORK STYLES. Office accommodation is being brought into the 21st century with out of date premises being refurbished and new offices introduced. Wider adoption of agile working will be made easier through the introduction of new work styles, working practice guidance and new ICT technologies
• BETTER CUSTOMER EXPERIENCE. In the future, customers will be able
  to access services in many different ways - on the web, by telephone or in
  person. There is an aspiration to bring public services together in easily
  accessible locations
• LOWER PROPERTY OPERATING COSTS. The proposed changes to theportfolio will lead to more efficient use of property
• GREATER SUSTAINABILITY. The new portfolio will be built to the highest environmental standards and this will help to reduce the Council’s
  carbon footprint.
  

How will this transformation happen?

Five interlinked sub-programmes will drive transformation of the Council’s
operational property portfolio. These include:

• Single Property Management Function
• Central Administrative Buildings
• Cross Portfolio
• Enabling Agile Working
• Excellence in Facilities Management

To find out more, please contact:

wftf@birmingham.gov.uk