Yearly Performance Target Figures
BUILDING AND CONSULTANCY SERVICES
YEARLY PERFORMANCE TARGETS
| 2009 | 2010 | 2011 | |
| 1st Time Approval Rate (New Plans) | 71% | 75% | 72% |
| Plans checked within 3 weeks of receipt (Full Plans) | 97% | 90% | 100% |
| Plans checked within 5 weeks of receipt (Full Plans) | 97% | 100% | 100% |
This chart summarises our yearly performance.
- 1st time approval rates for 2011 are currently running at 72%
- 100% of Plans are checked within 3 weeks of deposit.
- 100% of plans are checked within the statutory 5 week deadline.