Practice Management & Organisational Support
Anthony Farmer is Head of Practice Management & Organisational Support
Anthony is responsible for the department’s financial management, practice management and strategic business planning. Anthony works closely with the Director to ensure the department operates successfully within it’s trading remit and ensures it's alignment with the organisation's strategic objectives.
Anthony has a background in local government finance and holds qualifications in management accountancy, law, business analysis and business transformation.
Anthony is also responsible for the full range of practice management and support functions for the department, including practice development, finance, human resources, IT, case management, clerical, secretarial and administration teams.
Anthony is supported Erin Simpson and Sue Corlett.
Erin is the Practice Development Officer and is a trained Law Society Lexcel Consultant and EFQM Assessor and is responsible for overseeing the department’s quality management system as well as dealing with staff and client satisfaction. The department secured Lexcel & ISO 9001 accreditation in 2004 and has maintained these standards through continuous review and improvement of its processes.
Erin is also responsible for the Department's publicity and promotional material including its website presence.
Sue is the Support Services Manager and is responsible for divisional support services including word processing, clerical and secretarial support. Sue takes a lead role in implementing new systems / procedures across the department.
Sue is also the department's Health and Safety Representative.
For contact details, see Key Personnel in Legal Services.