Getting social care if you are over 65
If you are over 65 and have had an assessment of your care needs that shows you are eligible for services from us, the services and support you get may depend on whether or not you are already getting a service from us.
Are you already getting services from us?
If you are already getting services from us and your assessment shows you continue to need them, we will talk to you about paying for those services through an individual budget. Your individual budget is the money we give you to pay for the services and support you need. To find out more, please see the Individual budgets page.
The details of the services and support you need will be in your support plan.
Are you getting services for the first time?
If you are over 65 and eligible for services from us, we will look at whether 'enablement' services will meet your needs in your assessment.
If you are over 65, ‘enablement’ services provide you with the support you need with everyday tasks, so that you can carry on living independently.
This might mean learning new skills, or re-learning ones you have lost after an illness or because of a disability. These skills could include:
Enablement services are provided by professional staff from health and social care organisations, such as home care and social workers, occupational therapists and health service staff.
We will review your enablement support plan after four weeks to see if you still need a service from us.
What is my Support Plan?
Your support plan is what you use to tell us how you want to spend your individual budget to organise the services and support that will meet your social care needs. Your support plan also helps other people to know what you want so they can do their best to support you.
How will my support plan help me?
Your support plan gives you as much control as you want over your services and support and how they meet your needs.
Support planning allows you to think about your life and decide what you want to change and what you want to stay the same. When you fill in the ‘My Support Plan’ form, you will be able to:
- make a plan of the changes you want to make
- decide what support you would like to help you make these changes
- decide who will support you to do this and when
- include any risks or worries you have
- decide how to manage your individual budget.
You can fill the My Support Plan form with or without help. If you would like help, you can ask your social care worker, a family member, friend, carer or other support person to fill it in for you. You may want different people to help you with different parts of your support plan.
What happens next?
The services in your support plan will start as soon as possible after you have agreed the details in the plan with your social care worker.
After a few weeks, we will contact you to find out how you are getting on with your support plan. Your social care worker will talk to you about whether:
- your needs have changed since your last assessment
- your individual budget is helping you get the support you need
- to adjust your support plan to make it even better
- you are happy with the support you are getting.