Due to essential maintenance, the website may be unavailable during the weekend. We apologise for any inconvenience.
We deal with all types of food related enquiries, which include:
- Food business or product complaint
- Infectious disease
We deal with all types of food complaint and queries as well as complaints about poor standards in food premises. If you want to make a complaint about food you have purchased, or if you are unhappy about the premises from which you have bought food please report it by pressing the 'report a food business or product complaint' button above. For further information please refer to the 'food complaint leaflet' below.
We investigate outbreaks of food poisoning and certain other infectious diseases. We can only investigate incidents that occurred in Birmingham or if you have consumed food from a business in Birmingham. If you would like to report an incident relating to an outbreak of food poisoning or infectious disease, please see our infectious control page. Further information on infectious diseases can be found below.