Due to essential maintenance, the website may be unavailable during the weekend. We apologise for any inconvenience.
Are you struggling to to find what you are looking for on our web pages?
Let us know what information you are trying to find by filling in the form at the bottom of this page. If you make a mistake, press the CLEAR button and start again. We will do our best to help you.
Alternatively, you can contact your local housing team about any issue related to your tenancy. You can get contact details by clicking on the name of your district in the menu on the left of this page. If you are unsure which housing team to contact, you can find out by calling 0121 303 0444.
Do you have a compliment, complaint or comment about the Housing Service?
Visit our 'Your Views Are Good News' page to tell us what you think of our services. It’s always great for us to hear when things go right but crucially, it’s important for us to know if we get things wrong.
Have you had a good experience with the Housing Service?
Is there a housing employee who you think deserves some recognition? Perhaps they have been particularly helpful and have gone beyond the call of duty? If so, why not fill in a Chamberlain Award public nomination form?