When you make a homeless application, we will try to complete our investigations as quickly as we can. We aim to complete our investigations within 33 working days, where possible. A homeless application can result in several outcomes, and each one means we have a different responsibility to you. Some information on what this means is set out below. In addition to these decisions, we also sometimes have a duty to provide Interim Accommodation.
The information contained in this section is intended to be a guide only. It is not a complete statement of the law. You can obtain your own legal advice from the Citizens Advice Bureau or a solicitor.
If, when you complete your application, we have reason to believe that you may be eligible for assistance, homeless, and in priority need, then we will provide you with interim accommodation if you want it. This accommodation will be provided to you until we have reached a decision on your homeless application.
Homeless services are only available to applicants who are not subject to immigration control. If you are not a British Citizen who has been living in the UK, our officers will investigate your immigration status. If you are found to be under immigration control, we will issue you with a Not Eligible decision. This means that we will not be able to help you and you must leave any interim accommodation that we have provided.
Being homeless means not having any accommodation available to you, either here or abroad, that would be reasonable for you to occupy. Our officers will always investigate your housing circumstances to confirm whether you are homeless, or threatened with homelessness. We will issue you with a not homeless decision if, following our investigations, we discover that you have suitable accommodation available to you, or if we have been able to find you a home during the course of our investigation. If we issue you with a not homeless decision then you must leave any interim accommodation that we have provided.
If you still wish to move, you are welcome to join our housing register, where you may be eligible for other awards to recognise your circumstances. We can also give you help and advice on other ways to move home.
Homeless, non priority
If we accept that you are homeless and eligible for help, we will consider whether you have a priority need (see below for more information). We will consider all of the circumstances that you disclose to us. If, following our investigations, we decide that you do not have a priority need, we will write to you to tell you why. If we make this decision, you will be asked to leave any interim accommodation we have provided you with. You will, however, be entitled to an award on our housing register to recognise the fact that you are homeless, and you will be able to look for an offer of accommodation using Birmingham Home Choice.
If we accept that you are homeless, eligible for help and have a priority need, we will consider whether you have made yourself homeless intentionally. This means looking at whether you have done something (or neglected to do something) that has led to the loss of suitable accommodation. Examples of this could be not paying your rent or breaching the terms of a tenancy agreement.
If we decide that you are intentionally homeless, we will provide you with temporary accommodation for a reasonable period of time while you consider your options. You will also be eligible for an award on our housing register to recognise the fact that you are homeless, and you will be able to look for an offer of accommodation using Birmingham Home Choice.
If we accept that you are eligible for help, in priority need and have not made yourself intentionally homeless, then we will help you find accommodation.
We will put your name on our housing register and award you with 140 points to recognise that you are homeless and vulnerable. You will be able to look for an offer of accommodation using Birmingham Home Choice. If you need us to, we will provide you with temporary accommodation while you do this.
No local connection
If we accept that you are eligible for help, in priority need and have not made yourself intentionally homeless,, we may also consider whether you have a local connection to Birmingham. In order to have this connection, you will need to have lived in Birmingham for a significant period of time, be employed in Birmingham, or have a close relative, such as a parent or a sibling, living in the city. If you do not have a connection with Birmingham, we may consider asking another local authority where you do have a connection to rehouse you. You will not have to prove to that authority that you meet the homeless criteria again, we will simply transfer your details to them. They may wish to interview you in order to fully understand your needs.