Making the most of your account
Individual Online Council Account
If you live in Birmingham or use services run by us in the city, an individual online council account will help you make and track your requests with the council.
- Find out more about the benefits of an individual online account
- Register for an individual online account
*Please note, council tenants or leaseholders who wish to pay rent or view statements using an Individual Online Account need to follow the upgrade process after the initial registration and activation.
Business Online Council Account
If you run a business or an organisation, or are an employee of a business or an organisation in Birmingham, a business online council account can help you track your transactions with the council.
Having problems with your online account?
Visit our account help page to find the solutions to most common problems with the online account.