Welcome to birmingham.gov.uk

Welcome to birmingham.gov.uk



Concerned about a vulnerable adult or a child?

In Birmingham we want to ensure all of our citizens are kept safe from harm. If you are concerned about somebody, please contact us - we will listen, assess your concerns, and take action if somebody is at risk.

If you think somebody is in immediate danger contact us straight away or phone the police on 999.

Concerned about a child

The Multi-Agency Safeguarding Hub (MASH) provides a single point of contact for professionals and members of the public who want to seek support or raise concerns about a child.

Monday to Thursday 08.45 – 17.15 and Friday 08.45 – 16.15
Telephone: 0121 303 1888
secure email: Secure.MASH@birmingham.gcsx.gov.uk
Out of hours - telephone: 0121 675 4806

More information:http://www.birmingham.gov.uk/child-protection


Bullying is the repetitive, intentional hurting of one person or group by another person or group, where the relationship involves an imbalance of power.

The Bullying Reduction Action Group is an inter-agency group of anti-bullying providers, educators, health services, police, schools, early years settings, community, youth and third sector organisations who work together to prevent and tackle bullying of all children in Birmingham.

More information:http://www.birmingham.gov.uk/stop-bullying

Concerned about an adult

Everyone can be the Eyes and Ears of an at risk person and help protect them from being abused. If you have any suspicions contact the ACAP service on 0121 303 1234 (option 1)

If you are worried about possible adult abuse, please contact us as soon as possible. Or, if you are phoning out of office hours, contact our Emergency Duty Team.

In an emergency contact the police on 999.

If you think there has been a crime but it is not an emergency, contact West Midlands Police as soon as possible on 0345 113 5000 or 101.

More information:http://www.birmingham.gov.uk/safeguardingadults

Domestic Violence

Victims of domestic violence suffer on many different levels and often live their lives constantly in fear. Domestic violence is believed to be extremely under-reported. Statistics show that it accounts for a quarter of all violent crime and has more repeat victims than any other crime.

Victims of domestic violence should be encouraged to report the incident to their local police on 0845 113 5000. However it is recognised that many will suffer in silence on many occasions before they are prepared to make a formal complaint to the police. Some will never make a complaint to the police.

For male victims of domestic violence support can be provided by Men's Aid. They can be contacted on 01334 474348 or by e-mail support@mensaid.org. Men's Aid is run by volunteers and is open Monday to Friday 10am-3pm.

For lesbians, gay men, bisexuals and transgender people experiencing domestic violence support is available from Broken Rainbow on 0300 999 5428 or by e-mail help@brokenrainbow.org.uk.

More information: http://www.birmingham.gov.uk/domesticviolence

Concerned about serious wrongdoing or whistleblowing?

Where any individual, irrespective of whether that individual is either a Birmingham City Council employee, a worker for a Council contractor (including seconded council employees) or a member of the public, is aware of any serious wrongdoing, committed by or related to the actions of Birmingham City Council employees, City Councillors, and/or contractors, agency staff, suppliers or consultants of Birmingham City Council in the course of their work for the Council they should report this to the City Council by:

Email: whistleblowing@birmingham.gov.uk

Post: Director of Legal Services, PO Box 15992, Birmingham B2 2UQ

Phone: 0121 303 7602

The Council will investigate any such allegations and, where appropriate, take action. The Council is also committed to preventing any harassment, victimisation or unfair treatment of any person arising from their whistleblowing, and where appropriate, take disciplinary action against any member of staff responsible for such harassment, victimisation or unfair treatment against a whistleblower.