On 1 October 2011 the Government transferred all sewage pipes outside your property boundaries and all sewage pipes which are shared with another property within your boundary to the sewerage/water companies. In Birmingham, the responsible company is Severn Trent Water who can be contacted on 0800 783 4444.
There is detailed information, diagrams and frequently asked questions regarding the transfer on the Severn Trent Water website.
If your property is owned by the Council and you are the only property affected, please contact Housing Repairs.
If your complaint relates to discharges of sewage or other waste water from drains into streams or rivers, this should also be reported to Severn Trent Water.