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Welcome to birmingham.gov.uk

Highway or Pavement Obstructions

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Overview

Please tell us about any form of obstruction on the roads or pavement. These may include such things as advertising boards ('A-boards') on the pavement, building materials placed on the highway or pavement by builders or contractors, or general debris which may cause a hazard to road users or pedestrians.

Do not use this form to report obstructions caused by inconsiderate or illegal parking. You can report these sorts of parking problems here.

Please ensure you do not put yourself or anyone else in danger when obtaining details about the obstruction.


Essential Information
  • Anyone who has a mobile phone can also report street faults by text.

    The message will be registered on our customer contact system and the sender will then get a response confirming that their report has been logged and will be dealt with. To use this service text HIGHWAYS followed by a space, followed by your message to 07786 200 403. Accurate details of the location and nature of the fault should be included in the text to speed up our response


Frequently Asked Questions
    • How quickly this report is dealt with depends on how urgent the problem is.

      We will inspect anything you report within a maximum of 5 working days.

      Dangerous faults or situations will be made safe within 24 hours of the report.

      All other defects will be scheduled for attention or repair within planned programmes, for Street lighting faults usually within 12 business days (95% of the time) and for Street Names Plates with 28 business days from the report.

    • If you haven't been able to find the information that you need then the link below will take you to a form that you can use to ask us further questions.

      Service Specific Enquiry